Cancel an entry

If someone registers for your event and you need to cancel the entry for any reason, you can do so from the entry page. Canceled entries release spots for other entrants if you have a limit on your event.

  • Navigate to the entries list.
  • Locate the entry via search for name or email.
  • Click on the entry to open the entry page.
  • Click "Cancel entry"
Screenshot of the entrant page
  • Confirm the cancellation in the dialog.

Canceling an entry does not automatically issue a refund. You may issue a refund by visiting the receipt page.