Issue a refund
To issue a refund, locate the receipt in the receipts list and issue a refund for the desired amount. Issue a refund does not cancel entries related to that refund unless those entries are canceled separately.
- Navigate to the receipt via the receipts list.
- Click "Refund"
- Modify the amount to your desired refund amount.
- Click "Refund"
- Note: you must have sufficient funds in your Stripe account for the refund to be processed.
You may also re-forward the buyer receipt via the "Resend receipt email" button. The new receipt will include any refunds issued.
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